This policy explains what personal data CARTEL 13 collects and why. The data controller is [name, registration number, address].
## 1. What we collect
- Orders: name, phone, messenger handle, email (optional), city and Nova Poshta branch, order comment.
- Reviews: the name and text you submit yourself.
- Analytics: anonymous page-view counters and site-speed metrics. We use no third-party advertising trackers.
## 2. Why
Solely to process and deliver your order, to contact you about it, and to meet legal obligations. We do not sell or share your data, except with those without whom delivery is impossible (Nova Poshta).
## 3. Cookies
Essential cookies keep the cart and the language choice working. Analytics is anonymous; you may decline it and the site will work exactly the same.
## 4. Retention
Order data is kept for as long as accounting and tax law requires, then deleted.
## 5. Your rights
You may ask what data we hold about you and request its correction or deletion. Write to [email] and we will reply within 30 days.
## 6. Security
Data is stored in a secured database, accessible only to authorised staff.